After many months trying to get the local council to respond to me tried again this week. Guess what? Success.
Had a brilliant thought when sending my latest email – I copied in 2 local councillors to see if this changed my luck. And surprisingly(?) it did. Within hours had received an email from Cllr Elizabeth Shenton (Leader of the Council / Portfolio Holder – Policy, People and Partnerships), and Matt Taylor (Newcastle-under-Lyme BID Manager).
Will be emailing them next week to see what we can do.